Doenges Q-Certified New Toyota Warranty



  • Nationwide Protection
  • Rental Reimbursement
  • 24/7 Roadside Assistance
  • Emergency Travel Expense Reimbursement
  • Tire Hazard Protection
Doenges Q-Certified Limited Powertrain Warranty
Giving New Toyota Owners 7-Years / 100K Miles of Extended Protection

Nationwide Protection
Coverage is effective anywhere in the continental United States of America, Alaska, Hawaii and Canada.

Rental Reimbursement
If your vehicle is kept in a repair facility overnight for covered repairs, rental coverage is provided.

Extendable Protection
Q-Certified vehicles qualify for an optional vehicle service contract. For even greater peace of mind, you might want to consider purchasing this optional coverage. It picks up where the limited warranty leaves off, with such valuable benefits as:
  • Higher level of coverage and/or extended coverage
  • Emergency Roadside Assistance for the term of the vehicle service contract
  • Rental Reimbursement for the term of the vehicle service contract

24/7 Roadside Assistance Benefits
  • Pays you up to $50 per occurrence for covered roadside assistance.
  • Towing Service : When necessary, the member's disabled vehicle will be towed to the closest Q-Certified authorized repair facility.
  • Flat Tire Assistance : Service consists of the removal of the flat tire and its replacement with the member's spare tire.
  • Battery Service : If a battery failure occurs, a jump-start will be applied to start the member's vehicle.
  • Lock-Out Assistance : If a member's keys are locked inside of their vehicle, assistance will be provided in gaining entry into the member's vehicle.
  • Gas, Oil, Fluid & Water Delivery Service : An emergency supply of gasoline, oil, fluid and water will be delivered to any member in immediate need.

Emergency Travel Expense Reimbursement Benefit
If a member's vehicle is disabled due to a covered mechanical failure more than 100 miles from home, the member will be reimbursed up to $1,000 for emergency commercial lodging, meals and transportation expenses. (Not available in California and New York)

Tire Hazard Protection Benefit
We will pay the cost to repair up to $50 or, if non-repairable, the cost to replace a damaged tire (up to $250 per tire) if the damage is caused by a road hazard (debris on the road surface or surface condition such as potholes, cracks and breaks). During the one-year coverage period, should the tire wear reach 3/32", the Tire Hazard Protection will be void. (Not available in California, Florida, Maryland, New York, Tennessee and Washington)

Extendable Protection
Q-Certified vehicles qualify for an optional vehicle service contract. For even greater peace of mind, you might want to consider purchasing this optional coverage. It picks up where the limited warranty leaves off, with such valuable benefits as:
Higher level of coverage and/or extended coverage
Emergency Roadside Assistance for the term of the vehicle service contract
Rental Reimbursement for the term of the vehicle service contract

Deductible
A deductible per visit will apply.

Customer Responsibilities
Maintenance Requirements : Your vehicle must be serviced receiving all scheduled maintenance as recommended by the manufacturer's Owner's Manual.
Maintenance Record Retention : You must retain copies of all completed repair orders showing the maintenance services performed during the coverage period.
Repair Requirements : You must return to your Q Certified Authorized Dealership or their affiliate for covered repairs. If traveling away from home, contact the Q Certified Administrator for directions to the nearest Q Certified authorized repair facility.
NOTE: Failure to follow maintenance requirements and maintenance record retention section of the Q Certified limited Warranty may void coverage.

For More Information
Ask the dealership's sales associate to review the Q Certified Limited Warranty.

LIMITATIONS OF COVERAGE
The information contained herein is intended to provide only an overview of the Q-Certified program. For exact coverage, exclusions and limitations of the Q-Certified Limited Warranty, please review the Q-Certified Limited Warranty form.

Hours

  • Monday 8:30am - 7:00pm
  • Tuesday 8:30am - 7:00pm
  • Wednesday 8:30am - 7:00pm
  • Thursday 8:30am - 7:00pm
  • Friday 8:30am - 7:00pm
  • Saturday 8:30am - 7:00pm
  • Sunday Closed